[Resolved] Hdfc Bank — credit card membership fee

 
1 Review
 manishbhargava on Jan 3, 2018
I am using hdfc bank credit card from last 10 yrs. This time bank has charged a fee of rs.3000 as membership fee without any prior information. For the same concern i am regularly followung up with customer care, nodal. Office of hdfc bank and phone banking from last 20 days. There is no reply of my mails. Phone banking people are just taking the request but they are not able to reverse my charges. There is no reply from the nodal officer as well.
They are just harassing me mentally.
The banking ombudsman is not able to support in any way. I am really surprised to see why govt of india has created this body, if they are incapable to take any action against such banks. Who charge customers without giving any information. If they are doing it with other customers. This means they are making huge money. They are bigger fraud then vijay mallaya.
Complaint marked as Resolved Feb 7, 2018

Complaint Status


[Jan 03, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 04, 2018
Dear Mr.Bhargava,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id within 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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    Hdfc Bank - credit card membership fee