[Resolved] HDFC Bank — credit card membership fee

pratikpachore

from Kolhapur, Maharashtra

Address:

416416

Hi,
My name is pratik pachore, i hold a hdfc money back credit card [xxx6319] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

Please remove it or let me know if you need any further information

Regards
Pratik pachore

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Jan 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share us your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance