[Resolved] HDFC Bank — Credit card miscommunication, wrong commitment

Hdfc@hdfc

Address:

Pune, Maharashtra, 411003

Dear all,
Your team has communicated me other nos and later on the nos changed.
I was said that the complete settlement amount was 69, 000/- in the month of july 2016, and your person or manager gave me the option of 6 emi, later on mr kiran comes into picture in august 2016 and says that's not possible.
Because of the negligent behavior of your team mate i'm loosing 40, 000/- and i won't pay for his negligence. I am ready to do the settlement in 70, 000/- in 3 emi.
Looking forward for your reply

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Nov 7, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by Hdfc@hdfc Thanks for the mail sent.
Your team has communicated me other nos and later on the Nos changed.
I was said that the complete settlement amount was 69, 000/- in the month of July 2016, and your person or manager gave me the option of 6 emi, later on Mr kiran comes into picture in August 2016 and says that's not possible.
Because of the negligent behavior of your team mate I'm loosing 40, 000/- and I won't pay for his negligence. I am ready to do the settlement in 70, 000/- in 3 emi.
Looking forward for your reply.

Verified Support

Oct 07, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card details, complete issue details and registered contact details. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance