HDFC Bank-Credit Card — miss leading to customer at time of sales | |
Thanks to your customer care teams behaviour that have force to write this mail to you. At time of sales your sales person have said card is free for life time. And now am getting statement that i have to pay rs. 590 for credit card. Now they are telling that what was the condition for getting card life time free. But your sales person have not inform me any thing about this condition. I have spoke with customer care people but they are claiming that m wrong. I don't need any credit card but your people told me that it's free so i have taken. You can check that i have not used cc for single time also. Your customer care supervisor mr. Tushar mane he don't know how to act he is speaking casually (Bharna padega). (Kar lo apko jo karna hai) This kind of language he is using. He don't know his responsibility or management have give him some special right to speak any how with customer. I ask tushar mane to take complaint he given no. [protected] and after 5 mint i got msg that case is closed. All 3 case that i have log it was closed without any action. Complain no. [protected], [protected]. I have paid amount due because i don't want my credit score to get hampered because of your sales person and wrong guidance provided by hdfc bank. Transaction reference no. Pici[protected] Please help me if you can. I will also post on social media and site so other people will come to know how hdfc people are cheating with customers. For sending statement they called me sir your address is updated is wrong but i have received credit card on same address. So how address is wrongly. Updated... Also i request to close my credit card account with hdfc. And please send me acknowledgement also for account closure asap. I will be not liable for any dues with hdfc for credit card as i have already paid. Your dues and request to close my credit card account. Thanks Sunilkumar Was this information helpful? | |
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