[Resolved]  HDFC Bank — credit card not returned since last 2 months

I had blocked my hdfc credit card 2 months back and had asked the bank to reissue the card. For address change, i had submitted the form on march 1st and i started waiting for my card to arrive. After no communication from hdfc for next 20 days, i called up and asked for the status. I was informed there is a signature mismatch because of which the application isn't processed. My first question to hdfc is that why they couldn't inform me of this earlier by themselves? Why did they wait for me to ask for the status and then tell me that there is a mismatch. I submitted the signature mismatch form as well on march 20th and when i called up the customer care today, they were not at all aware of this as they haven't received the form yet. On top of that, an executive called sindhu talked to me very rudely on the call with so much arrogance that you'll receive your card. This is the most frustrating and horrible service i've seen in private banks and i will make sure i recommend everyone not to have hdfc credit cards. As soon as i receive my card, i will be discontinuing it because of the horrible service and the rude behavior of the employees.