[Resolved] HDFC Bank — credit card not working

Jawwadkhan

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I recieved my hdfc credit card 3 weeks back, generated the pin from an atm, but still it is not working, customer support is advising that the service is unavailable on your card please visit nearest card collection centre. I submitted a written letter to the bank 2 weeks back but haven’t got any response till now. Please take action as i am loosing my hope or tell me what should i do with such a waste piece of card that i am carrying in my wallet everytime.

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May 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

Sheetal Dugar

I have paid electricity bill on 11 feb 2019 from payzapp app but have not get cash back of it yet
kindly resolve that how i can get it
even i have called for it but no proper response

kindly provide me solution on my mail id - sheetal.[protected]@gmail.com

Sainath Kota

from Hyderabad, Telangana

My credit card not active...
Please activate my card number
[protected]
Customer I'd is[protected]