[Resolved]  HDFC Bank — Credit card payment and late fee

Address:

380004

Recently i been upgraded from all miles credit card to regalia first credit card. I been to bank to deposit cash in my credit card to repay the bill. My due date was 6th oct 2016. I went to hdfc bank on 3rd oct and they were unable to process my request due to nonavailability of some "din code" of regalia first. They than contact credit card dept but were unable to help. So they said me to deposit tomorrow or after. I went again on 5th oct to deposit the money. Again it was same problem. Than again on 7th oct but they were unable to enter payment in the system because it asked some din code which branch were not updated by credit card department. I talked to credit card customer service and gave phone to branch person even than it was not solved. They said to do it online. And than for two days bank were closed bacause of sat and sun. On 9th i made payment online after arranging fund in my savings account. But i was charged with late payment fee around 1000rs. So i want to cancel and reverse the charges.