[Resolved]  HDFC Bank — Credit card payment

Hi, i hold a credit card and back account with HDFC, i have a loan of 6.5 L. I have been paying my loan and credit card on time and for fanacial crisis i could not pay credit card for last 3 months, i was happy that finally i will be able to clear my credit card debt and added my credit card to the personal account. As it got added the account money is on hold. This is not helping me at all coz i dont have anyother source. Now i wont make payment to the card or loan. My house rent or anything else. I will switch my bank soon, i called customer service and visited a branch. No one can help, the collection dept numbers are not reachable or they are fake. Is this how we handle a customer... Kindly call me @ [protected]
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Feb 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
HDFC Bank Customer Care's response
Dear Customer,
Request you to provide us your credit card number/customer Id, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
-Bejoy
HDFC Bank Customer Assistance
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