[Resolved]  HDFC Bank — Credit card payment

Dear sir
I was purchase mobile on credit card Mobile cost 5100/= on date approx 10 mar 17. Now i have received one letter from your bank mentioning amount Rs 5890.42. I will pay 6000/= cash on 09/05/17 and after depositing this amount Again one message received from HDFC Bank for payment Rs 657.15 is due please give me total detail of my credit card and my card no is [protected]. I hope you will give me detail early response

thanking you
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Jun 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
HDFC Bank Customer Care's response
Dear Mr. Singh, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Manoj
Complaint comments 

Comments

Dear sir,

Kindly send my loan balance amount detail .. I not know my account no also ..

Vehicle no : TN 39 CA 3632
Name :G.manikandan

Phone no [protected]
HDFC Bank Customer Care's response, May 18, 2017
Verified Support
Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim For any further clarifications, you may write to us at : [email protected] and we shall assist you. The reference number for this interaction is 17136974289.

-Bejoy
HDFC Bank Customer Assistance
This is to your notice respected sir/madam that I purchased a phone before 3 months with my hdfc bank debit card and I was entatiled to receive a casback of INR 6000 within 90 days of purchase and the bank has not yet credited the cashback after assurance.Please help, I also have all the necessary documents

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