[Resolved]  HDFC Bank — credit card payment

Careless money minded people. Value customer earlier i have raised a complaint that i am not able to pay the credict card bill since it is showing an invalid card. Now it's the problem from your side and you have made my credict score look bad. Response to customer instead just an automated call saying credict card payment. No one from credict card section made a call and asked my query. Need my credict score back to normal and apology letter from the hdfc bank
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Dec 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

We confirm that we had already responded to your e-mail on October 20, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 2500000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with us.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith

We hdfc bank is corporate customer of yours. We are following up for 5 run sheet for so many day. But till time no body responded. My pH no is [protected]. Pls provide urgently

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