[Resolved]  HDFC Bank — Credit Card payment calls from DSA

Hi,
Could you please tell me whether the DSA (with FAKE HDFC ID CARD) is authorized to visit customer's home for the payment collection?
On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
So these are the no.s from which i am getting calls on a daily basis to pay my minimum due.
And due to above scenario i have literally got frustrated. Now i am good to go by legally to handle this so i have reached local police station with my lawyer and given a complaint and provided all the documents (calls list, recordings and person visited details).
Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldn't get any calls from neither of any (Collection team / DSA).

Murugesh [protected]
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Below details for your reference,

- Card no. [protected]
- Card Holder name: MOHAMMED IRSHAD
- Contact no. +91 [protected]
- Contact email: [protected]@yahoo.com
- Last purchase amount: 1, 00, 000
- Minimum due amount: 6, 456
- Minimum due not paid since: Nov'21 & Dec'21
- Whatsapp message screenshot: Attached

Thanks,
Mohammed Irshad
+30 photos
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Jan 15, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

Sincerely regret the inconvenience caused. Kindly note that, you may connact our debt management executives at[protected] for further assistance regarding your query.

-Zubin
HDFC Bank Customer Assistance
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