[Resolved]  HDFC Bank — credit card payment due date issues

Address:560085

HI Team,

I'm using the credit card from more than a year and after paying bounce charges and late payment charges multiple times as my request for changing the due date was not changed and some customer care executives say it can be changed and others deny it.

So after paying fines and bounce charges for many months, I'm fed up of all of it and lost as to whom to approach for this issue so I'm here asking for a solution here. Kindly check this at the earliest and get back to me on this.

Regards,
RAKESH
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Oct 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Manoj
HDFC Bank Customer Assistance
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