[Resolved] HDFC Bank — credit card payment not reflected

Abhilash Thakur

from Delhi, Delhi

May 22, 2018

Address: 110092

My credit card due date is 4th of every month. I paid my dues on 3rd may in cash 44k at your branch in laxmi nagar branch near to v3s mall. Till then my dues not clear and amount not credited in my credit card. App showing still payment pending. Receiving call and message for dues. Raised number of times call on customer care and mails to number of your mail i'd. But still the problem not resolved.
Visited your branch since 4th may, asking number of time from branch manager when the payment will be reflected. She telling tomorrow, after 2 days.
Your branch staff giving excuses continuously. Just because of them your collection harassing me continuously.

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Jun 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance