[Resolved] HDFC Bank — credit card payments

Prabhat30385

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110025

Dear hdfc mai hdfc credit card holder hu
Is time mere pass koi job nahi hai aur ghar me mummy heart ke marij hai mai delhi me rent par rahta hu aur meri wife pregnant hai mujhe mummy and wife dono ka tretment karana pad raha hai is time mera mai bahut pareshan hu mera [protected], [protected] mobile no hai mere dono no par calls aa rahe hai neha patel naam hai recovery wali mam ka please mujhe kuchh time chahiye jo wo nahi de pa rahi hai mere pass is time payment nahi hai no mai kar pau
Mujhe dar hai kahi wo mere mummy ke mobile par call na kare becoz mummy ko heart problems hai neha patel ji ka no hai
[protected]

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Feb 26, 2019

Complaint marked as Resolved

Phone no 01166710303 Neha patel 8750619196 in do numbers se they are calling

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2019

HDFC Bank Customer Care's response Dear Customer,

Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Hence, we regret our inability to an extent the payment due date. You have an option of effecting payment of just the minimum amount due on or before your payment due date. You can revolve the balance of your outstanding. You can effect payments for the same according to your convenience by paying the prevailing interest rate on the outstanding amount. In view of the above, we request you to continue using your HDFC Card and make your shopping and entertainment more pleasurable and convenient.

-Anay
HDFC Bank Customer Assistance