[Resolved] HDFC Bank — Credit card penalty waived off

van1884

from Delhi, Delhi

Address:	New Delhi, Delhi, 110045
Website:	hdfc

I had a credit card limit was 20000 i used card n always made the payment in time through atm transfer. but recently i was not able to pay the bill due to some financial crisis . i asked them to kindly remove some penalty already paid 25000/ still its showing 7000 rs pending which still m not able to pay .if its possible to pay some of them i will ready to pay n finish all the dues.

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Oct 27, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by van1884 my card no.is 419 recently for which i made a complaint. and my contact no is [protected]

Sep 24, 2016

Updated by van1884 i m trying these no [protected]/02/03 but they disconnect again n again and not picking my phone i dont know they are waiting for .

Verified Support

Sep 26, 2016

HDFC Bank Customer Care's response Dear Customer,

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/credit card no., issue details and registered contact number, mentioning Reference Id TTU26091602 in the subject line for us to assist you better.

-Natasha
HDFC Bank Customer Assistance