[Resolved] HDFC Bank — Credit card process in progress.

Samim Akram

from Bengaluru, Karnataka

Address:

Thane, Maharashtra, 400709

Hi This is Samim Akram from Navi Mumbai.

I had applied credit card (Application #[protected]W1) a long back ago and got a call 16th of March'17 for verification and said the card will be delivered within a week time, again I got for verification after one week and said card will be dispatch within 2 days . After 2 days also I didn't get the card info or status of the card, and I called customer care, customer representative replied that Credit card application is still in progress. Till now I have called 4 to 5 times for the status, whenever I call, HDFC representative is saying still in Progress and check after 2 days, I am very disappointed due to response and processing the credit card, the bad part is whenever I call the customer care, representative says check after 2 days.

Please help me in resolving this issue.

Regards,
Samim Akram.

Was this information helpful?

No (0)

Yes (0)

May 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

HDFC Bank Customer Care's response Dear Samim,

I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance