[Resolved]  HDFC Bank — credit card reactivation

Past 4 years i was using hdfc credit card and i couldn't make the 4 months payment due to financial problems and they have blocked and suspended the card.

There was outstanding of around inr 1, 70, 000. Somehow i arranged money and paid 1, 70, 000 before due date as per statement. Before paying i called to customer care and asked me if i pay min amount then card will activated or not, then customer care people said once you clear total outstanding amount then the card will be active, after i paid total outstanding amount when i called customer care they denied and said that check with collection department. However i called to collection department still they are saying your card permanently closed, still need to pay 820 gst for closing, the total outstanding is included with gst in statement again they are asking inr 820 gst charges. No one helped me. Pathetic service given by hdfc.