[Resolved] HDFC Bank — credit card recovery agent

[email protected]

from Delhi, Delhi

Address:

99 pocket j Sarita vihar delhi, 110076

Dear i have hdfc credit card last 8 month i am not paid credit card amount deu to my job lost then i join new job i take help credit mantri site they talk with my hdfc lender then make my card installment 4 month amount is 20063. I already paid one installment before my deu date. But there hdfc credit card recovery agent and one hdfc employee nikhil kumar gupta harassment me and harassment my wife. I already paid my amount then why then visit my house and call again and again

Regards
Bhupinder singh
[protected]

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Jun 5, 2019

Complaint marked as Resolved

Dear My self Bhupinder Singh my HDFC card number no 5241********8840. I already complaint consumer against recovery call. I already told you I take help credit mentri site they help me I already paid one payment 15 may 2019. But Mr Gang gulti call me he told he calling from HDFC he HDFC employ office E41 near Oxford Vikaspuri new Delhi contact number 9999095365. If am already paid one instalment and next payment I will paid on dew date they why they call me and visit my wife office and home they really mently Harrassment. I request you please take action. I agree I have mistake I not paid before HDFC dew amount because of my job left. But on March I get job and I paid 20063. Rest payment I paid as soon as possible. But they told don't paid by credit mentri . I already configured by HDFC customer service customer care HDFC recovery department told me you have 4 installment 20063 one instalment already paid. It's mean credit mentri help me about payment then why am not believe credit mentri. I request you please stop recovery call by Gagan deep Gulati and anther person. I hope you take action as soon as possible Regards Bhupinder Singh 9821900474

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, Card No., registered contact details along with the caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Jun 05, 2019

Updated by [email protected] Dear

My self Bhupinder Singh my HDFC card number no 5241********8840. I already complaint consumer against recovery call. I already told you I take help credit mentri site they help me I already paid one payment 15 may 2019. But Mr Gang gulti call me he told he calling from HDFC he HDFC employ office E41 near Oxford Vikaspuri new Delhi contact number [protected]. If am already paid one instalment and next payment I will paid on dew date they why they call me and visit my wife office and home they really mently Harrassment. I request you please take action.
I agree I have mistake I not paid before HDFC dew amount because of my job left. But on March I get job and I paid 20063. Rest payment I paid as soon as possible. But they told don't paid by credit mentri . I already configured by HDFC customer service customer care HDFC recovery department told me you have 4 installment 20063 one instalment already paid. It's mean credit mentri help me about payment then why am not believe credit mentri.
I request you please stop recovery call by Gagan deep Gulati and anther person. I hope you take action as soon as possible

Regards
Bhupinder Singh
[protected]