[Resolved]  HDFC Bank — credit card recovery department

Address:New Delhi, Delhi, 110033

I sachin yadav am a customer of hdfc bank my credit card no is [protected] and have been using there services for about 5 years i was unable to make the credit card payment for this month i told them it would be done in a day or two but they didnt listen and started harrasing me and threatning me that people would gather outside my house and started using harsh language i told them that you are not allowed to harrase customers and you are just a recovery department to which they again threathened me that you wait and watch till tomorrow after which i had an argument with the lady on the call. Is this the way you treat a customer?
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Jul 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

I was applied for mutual fund redemption process on 8/5/2019 but still i am not getting my money in my account.. Unsatisfactory service

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