[Resolved]  HDFC Bank Credit Card — refund

Address:New Delhi, Delhi, 110047

Dear team,
Kindly attention i have used payzap 2time transaction 15k date of 19aug
One transaction has been successful next transaction 15k has not been successful amount has been debit hdfc credit card 💳 till the time i am waiting but not responding your side amount not refund after i will go to the complaint higher department
Regards
Raza mph [protected]
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Sep 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 18, 2017
Rajan kumar 7532's response
Number
[protected]O1
Status
DISAPPROVED
Remarks
A FORMAT OF THE COPY OF LETTER SENT TO YOU HAS BEEN ATTACHED FOR YOUR REFERENCE. PLS FULFILL THE REQUIREMENT AND RESPOND TO US FOR PROCESSING THE APPLICATION FURTHER. THANK YOU
Aug 19, 2017
farook k's response
sir I need very urgent check book [protected]
Aug 19, 2017
farook k's response
farook k sir my check book finished need urgent new check book
Verified Support
Aug 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

We request you to confirm your PayZapp registered number, as the number mentioned by you is 9 digits.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir my check book finished [protected] farook k white house acharth road post tempile gate thalashery phone number [protected]
My credit card is disapproved for incorrect details that, s not a valid reason

A FORMAT OF THE COPY OF LETTER SENT TO YOU HAS BEEN ATTACHED FOR YOUR REFERENCE. PLS FULFILL THE REQUIREMENT AND RESPOND TO US FOR PROCESSING THE APPLICATION FURTHER. THANK YOU

Application no-[protected]O1

please help for my credit card approval
Ad hoc statment charge ₹115 deduct from my account
Without information dated on 24/05/2017
But my point is that if i never visited at branch on 24/05/2017 and didn't take any statement according to my account so why they charge me ₹115.
So need to clarification from bank or reverse my ₹115 to my account

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