[Resolved] HDFC Bank — credit card renew by bank without consulting me

[Resolved] HDFC Bank — credit card renew by bank without consulting me

A AjeetSinghSirohi

Hi, I had hdfc credit card (Ending-4104) which expired on oct 2018. I dropped email to customer care for not interested any renewal. But they renew new card and generating statements. I don't want to continue the card. Already have another bank credit card. Now i received hdfc credit renewal message and getting bill statements. I don't know how the hdfc credit department work. They issued or renewed old card with new one without my permission. I have not taken new card. Means as of now i don't have any hdfc credit card. Please let me know, how to stop receiving this. Just simply say, i don't want the hdfc credit card. +2 photos Was this information helpful? No (0) Yes (0)
Jan 6, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 06, 2018 HDFC Bank Customer Care's response Dear Customer, We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card and registered mobile number to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you. -Manoj HDFC Bank Customer Assistance
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