[Resolved] HDFC Bank — credit card returned back

Shyamal Gawade

from Bengaluru, Karnataka

Address:

Bharti vidyapeth pune, 411030

Hi,

My name is shyamal gawade. I had my credit card renewed but the card was returned back as the address which was updated in my records was old one but the flat is owned by us & is rented now.

Please let me know how would i get my credit card or do i need to pick it up from the bank.
Name : shyamal gawade
Credit card no : [protected]
Credit card type : visa
Date of expiry ; 12-18

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Apr 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card was sent to your mailing address and returned undelivered. Further, the same was subsequently destroyed due to security reasons after a time span of 30 days. In the event of any change in mailing address, we would require a duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details to enable us to do the needful: https://bit.ly/2jm2fAH The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Anay
HDFC Bank Customer Assistance