[Resolved]  HDFC Bank — Credit card settlement

Address:560078

We were given a credit card from HDFC Bank based on the salary account, which we did not want initially. However we were told that the payment made towards the card will be deducted in the outstanding balance, we have made the payment on a monthly basis, but still the outstanding amount remains the same. now we have been told that the amount that we have paid all these days is for interest, and we keep getting threatening calls from the agency people and we have been harassed. my wife is pregnant and she has been disturbed mentally with continuous calls and threaten by the agency people. we are asking for a final settlement which we can afford to pay but we have been denied. I want somebody to please look into it. the calls that we get are from this numbers. [protected], [protected]. my contact number is [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your card details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information