HDFC Bank — credit card settlement

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

I was told by one of your customer care member. As if the card is automatically blocked then they will transfer to settlement department, so i trusted them and was waiting from a month and my card was blocked. Now am not able to reach them now what can i do for that. I paid 10 k already, i was waiting to pay the remaining amount and waiting to reduce my minimum amount. Plzz do the needful.