[Resolved]  HDFC Bank — credit card settlement hdfc

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am
Holding hdfc credit card. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount.in spite of my continuous emails to hdfc bank for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges. Also the hdfc collection team has been harassing me for monthly minimum payments. Kindly do the needful and please help me to close the card
Card last four digit number 5473
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Feb 17, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
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