[Resolved] HDFC Bank — credit card settlement issues

[Resolved] HDFC Bank — credit card settlement issues

N Nithin645 from Ernakulam, Kerala

I had HDFC credit card, due to some reason i opted for settlement option with HDFC bank and paid the amount and finished the EMI amount, now the waver amount has been doubled, i went to bank to make the payment and close the card, but they are saying that they are not able to make the payment because system shows zero outstanding amount. Customer care says ousting amount has to be paid, but I don’t how to pay. Banks are not accepting payment, customer care not providing solution. Was this information helpful? No (0) Yes (0)
Jun 28, 2019 Complaint marked as Resolved They have responded to query and provided me proper information HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance Aug 02, 2018 Updated by Nithin645 i Wanted to close my credit card So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me. Always telling it is not reflected in their system .
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Nithin645

from Ernakulam, Kerala

i Wanted to close my credit card

So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
Always telling it is not reflected in their system .