[Resolved] HDFC Bank — Credit card settlement not done by agent even after paying the bill

Ganeshpalakhe

from Navi Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400703

I have paid 5000 rs as said by collection agency of hdfc. The agent mr. Manoj shinde collected the money 1 year ago and he said he will give me settlement letter in 2 days.
Still i have not received settlement letter and bill is getting increased day by day.
Attached herewith is receipt of payment.
Also from collection department no one is providing the mail id for registering the compliant.
Please look into this n clear it out asap

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

HDFC Bank Customer Care's response Dear Customer,

Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.
Case is pending with Reference number for your query is[protected]

- Anay
HDFC Bank Customer Assistance.

Apr 02, 2018

Updated by Ganeshpalakhe this issue has been resolved but there is mistake in date of settlement.
Actually it was done in 2015.