[Resolved] HDFC Bank — credit card - statement "purchase & debits" is mismatch & amount due exceeded by rs 70.15.

pandharinath.vaghole

from Delhi, Delhi

Address:

Pune, Maharashtra, 411006

1) purchase & debits summary amount mismatch with details transactions of statement sept 18 - a) purchase & debit (As per statement without finance charge) = rs 11, 724.75 b) total purchase & debit as per transactions details (Without finance charge) = rs 11654.24

A opening balance 72, 699.82
B purchase & debits 12, 962.53
C payment/credit 60, 075.50
D actual total due (A+b)-c 25, 586.85
E total amount due as per sept 18 25, 657.00
F difference in amount due (E-d) 70.15

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Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Oct 10, 2018

Updated by pandharinath.vaghole Dear Team,
Any update on this?