[Resolved] HDFC Bank — credit card statements given in wrong hands and finance charges wrongly charges

RajdeepSam21

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400058

Hi

I have following complaints:

1) the bank didnt send me credit card statements for 3 months in time and later, through no fault of mine, they charged me interest for this period.

2) the bank gave my personal credit card staements in hands of a third party, and took his signature without verifying his credentials. I have copies of the same,

3) the bank has refused to reverse the charges, and to act reasonable.

Regards
Rajdeep

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Mar 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card number, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance