[Resolved]  HDFC Bank — credit card status

Address:Kamrup Metropolitan, Assam

I applied for the hdfc credit card on the 28th of may, 2018. The company executive collected the documents on the 30th of may. He gave me an acknowledgement slip and told me the application process would be completed within 3-4 days, and that i would receive the card within 15 days of applying. I received a message on the 6th that my application has been received. I also got the phone number verification call the next day. The address verification also happened the day after. But i haven't received any further communication from hdfc. Also, when i try to check the application status, it says 'record not found'. It's already been 17-18 days since the application was filled. Wasn't expecting such a pathetic service from hdfc.
My contact number is [protected]
Application form number is : cc36808545
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Jul 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact number, 5.Your complete residence address along with city and pin code, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear sir/madam,
Customer id[protected].

Recently I have done imps transection 6000/- but it should failed.. Refund will get soon.. But still now I didn't get any refund..
Ref no[protected]..when I will get my money who bare this loss... Y ur delaying.. Y ur taking that much time to refund..

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