[Resolved]  HDFC Bank — credit card status

Address:500016
Website:www.hdfcbank.com/personal/credit_card/cc_track

I have applied hdfc credit card last week also my salary account is associated with hdfc bank where i applied for credit card. I have submitted all the proper documents and got verification call for address proof they said that your verification has completed successfully we have uploaded your house photo also. But after receiving verification call from third party agent i checked my status its showing disapproved.

Status: disapproved
Remarks:
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

After seeing this status i again called that third party person and bank person they said that verification done successfully from our end but still same status its showing they are not giving proper response if i ask again we don't know about further process already wasted 9 days

I hope most of the people are facing same issue

[protected]@gmail.com
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Sep 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that the application for Credit Card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your Credit Card application status in our Bank's website : www.hdfcbank.com under the following path: Personal Products - Cards - Credit Cards - Track your Credit Card.

-Manoj
HDFC Bank Customer Assistance
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