[Resolved]  HDFC Bank — credit card status disapproved

Address:560054

Dear, hdfc, i applied my credit card application for hdfc credit card on 11 oct 2018. I had submitted all the required documents to the executive who had visited my office. After that, i waited up to 13-14 days and got the application number which is 18j240xxxx0250s2. After receiving this number again i waited up to 4 days and today i got the status as my application is disapproved stating that "our representatives were unsuccessful in contacting you at the address provided by you in the application." but i had done three-time verification and the executives said that everything is done successfully and i had submitted all documents properly. Now i have received the letter that i must fill the form and sign it and send a post to the hdfc office but why when i have submitted everything properly.
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Dec 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to provide us with a complete 16 digit application reference number to assist you further in this regard.

-Manoj
HDFC Bank Customer Assistance
Oct 31, 2018
Updated by Chandrapal Naruka
18J[protected]S2 is my reference number
Oct 31, 2018
Updated by Chandrapal Naruka
18J[protected]S2 is my reference number
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Deregister my account from one assist. I am not interested...
18J[protected]S2 is my reference number

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