HDFC Bank Credit Card — Transaction Dispute

Address:	Thane, Maharashtra, 400607
Website:	leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/Thank_you.aspx

On 17th Sept I was booking a ticket from cheapoaircom. My transaction couldnt take place and page got hanged. When I raised a complaint for disputed transaction via mail to cc.[protected]@hdfc.com, their mangers were saying the transaction not settled by client and not debited to my account so limit will be unblocked. So I have no need to worry. Now when my statement has been generated on 7th Oct, that failed transaction debited to my account. I exchange more than 10 mails from 17 th Sept to 7th Oct. Everytime I got same reply. I called thier customer care several times they were saying register the dispute. So I followed with them so badly.