[Resolved]  HDFC Bank — credit card - transaction dispute

Address:Kadubeesanahalli, 560036

I have raised complaint on the flip-cart transaction amount on November for that i have filed the disput from and sent to CC.[protected]@hdfcbank.com and CC - customerservices.[protected]@hdfcbank.com this email id's.Last 3 months on wards am getting charge on every statement and also i have requested temporary credit till am not received any temporary credit from bank side and still am not getting any response from your side the complaint which i have raised feed back for flip cart transaction from your side.

Every time i got only default template mails am not sure, how many time forward to this template mail this is not good at least status also not provided.

In the mail chain I attached all the documents Bank sms alert message, dispute from and flip cart amount rerun email statement prof

Kindly return the amount or else provide me the temporary credit otherwise please block the card

please resolve this issue ASAP and let me know any other details or required.

Thanks,
RamanaReddy
[protected]
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May 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
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