[Resolved]  HDFC Bank — Credit card wrong email registered by your authorities

Address:380052
Website:www.hdfcbank.com/personal/customer-centre?src=hp_top_nav

I have Apply for HDFC credit card, I have received after 2 months. Also, There is the mistake by your Authorities to update e-mail Id on your database. I have fill in form [protected]@hotmail.com, But your Authorities add AVAN.[protected]@hotmail.com. Unfortunately, I have registered for E-statement. So I am not able to see my statement.
When I want to change my E-mail ID, Your Phonebanker say that I have download request form from the site for change the email ID, and courier to your Chennai branch.
I have no time for send courier to change request, I have closed the credit card permanently.

Card details : [protected]
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Nov 29, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2016
HDFC Bank Customer Care's response
Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Natasha
HDFC Bank Customer Assistance
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