[Resolved]  HDFC Bank Credit Card — wrong information provided about credit card

Address:	Bangalore, Karnataka, 560037
Website:	HDFC Credit Card

[protected]

Hdfc credit card
Wrong information provided about credit card

This is about how hdfc credit card department cheats its customers.
First i was contacted by their representatives for credit card and started telling me about the benefits of the card. When i asked them

What was the name if the card because i wanted to cross verify the information on the bank website. They told that it was custom card

Specifically tailored for corporate employees so that card will not be shown on the website.in the entire process no body told me what

Would be the card.

I agreed and told them that once i get the card, then i will cross verify all the benefits with their customer care. They agreed stating

They cannot make false claims as the call was being recorded.

After i got the card which was hdfc regalia i called their customer care to cross verify the information and to my astonishment all the

Benefits told earlier were false

Below is what they told earlier versus what is the truth for hdfc regalia credit card

1. Life time free card. Truth is it has annual fees of rs 2500/- on their website
2. 0% fuel surcharge on all petrol pumps - truth is that only 1% fuel surcharge is waived off and that too if the amount is more than rs

400
3. 5% discount on groceries or dining - truth is no discount on groceries but 5% on dining
4. 4 reward points for rs 150 spent and each reward point will have value of 1 rs. Truth is that 1rp is only 50 paise.

I have checked reviews of this card is it seems that a lot of people are fooled.

From now on i will only use the card which can give me the benefits in black and white from their official id.

This is cheating and fraud just to sell their product. And i am going to post this everywhere to make people aware of such malpractices.

Thanks,
Deepak