HDFC Bank Credit Card — Wrong penalty imposed due to delay in reaching cheque

Address:New Delhi, Delhi, 110025
Website:hdfc

Hi myself Ravi Kumar Suraj. I have a hdfc credit card endind 1694. Due date of my credit card payment is 23rd of every month. I dropped a cheque of due amount in the cheque drop box @NFC branch before due date on 21st October 2015. When I saw my statement on hdfc app, i saw 500 rs plus 70 ra service tax as late payment. I called up customer care and asked them abt this late payment. Executive informed that hdfc received cheque on 28th october. Its entirely hdfc fault because I dropped cheque before due date I would like to request you to please take strict action against hdfc so that they don't dare to do this with anyone.
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My mobile number is [protected]
Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card/cheque details, branch details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Bejoy
HDFC Bank Customer Assistance

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