[Resolved]  HDFC Bank — Credit cards

Address:	Kolkata, West Bengal, 700104
Website:	hdfcbank.com

Hi, I have been facing issues with HDFC bank for a while now . I have a HDFC credit card that I used last year and when I had a credit limit of Rupees 26000. In the month of December I agreed to settle my account with the bank and I was given a customer copy of the settlement deal I had with the bank. The settlement amount was 25400 and I was asked to pay this amount in 8 installments starting from December and ending in the month of July . The agent used to come to my house and he used to collect the money from me every month. I used to get a call every month and I used to pay them the money in cash . This happened till the month of April and by then I had cleared 5 of the installments. I was not contacted thereafter and neither was I given any information regarding the settlement .I suddenly received a call in the month of August wherein the lady from the collection department said that I have a due of Rupees 44000 and I need to pay the money . I just told the lady that I already have a settlement with the bank and I only have around 9500 due . The lady checked the details and agreed to what I said . She further asked me to wait for a call from her the very next day and said that she would be taking an approval from Bangalore and will be contacting me to inform me when to pay the remaining amount .I was not contacted . I did not get any information from them. I then received a call from the bank again in the month of September and this time they spoke to one of my family members stating that I have an overdue amount of rupees 44000 and the minimum amount that I need to pay is 2900. My family member simply asked the agent to ring me later on as I was in office . Again the same thing happened as I was not contacted again. I checked my account balance in the month of October and I saw that the amount of rupees 44000 was debited from my salary account . A few days later I again checked the account and the amount has now gone up to 88376.