HDFC Bank Credit Cards — Customer care not bothered to reply

s.sAHA_2015

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.hdfcbank.com

Hi, I want to share the pain o[censored]sing HDFC CREDIT card with the readers to alert them. The customer Care of HDFC does not bother to answer the customer queries. I even reached the Principal Nodal officer, but none is bothered to look into customer issue.
The customer Care cuts the call on face if they are not bothered to answer.
The HDFC Credit Card customer service has degraded infinitely with time. A simple password reset is also not done properly, and they are unwilling to also give the proper bill details in query.
I am going to drop the HDFC Credit Card service.
NEW USERS PLEASE BE CAREFUL BEFORE TAKING HDFC CREDIT CARDS.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Saha,

Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with card details, concern and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

Himanshu7777

This is Autogenerated reply, they will even not reply to mails. ### bunch of crooks...!!!