[Resolved] HDFC Bank Credit Cards — No foreclosure of charges for services and cunning dishonesty | |||||
1.HDFC credit card doesn't provide/disclose the service tax it is levying on one of its smart pay options which it advertises as very convenient option for paying your bills. 2. They levy service and other charges making the service expensive, while other service providers give a net cash back on such payments. 3. When you try to cancel and delete the billers through smart pay. Though at the top of the section they write ADD/Delete billers, there is no provision to delete them. On searching painstakingly the whole page, in fine print it is written that these can be deleted only through phone banking. 4. There are no phone banking call numbers provided in the credit card log in page and otherwise also these numbers are not very well advertised. 5. even if you happen to establish contact with phone banking it takes ages to even talk to a single phone banking executive. 6. Even if you happen to contatct a single phone banking executive he takes ages to restrain you from cancelling this option again camouflaging the dishonest practices by sweet talk. HDFC CREDIR CARD IS A FARCE Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 HDFC Bank Customer Care's response Dear Customer, Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card number, complete issue details and contact details. Kindly quote the reference Id TTU03101603 in subject line. -Natasha HDFC Bank Customer Assistance | |||||
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