[Resolved]  HDFC Bank — Credit cards payment

Address:Chennai, Tamil Nadu, 570092

I had made payment proper time only. But also Hdfc credit cards adding extra charges with outstanding balance. Every month increasing bill but not decrease anything. Several times I compliant to their senior officers and all email id, but no body taking necessary action for this. So please take immediate action for whole Hdfc credit card section, customer care and bank people. Otherwise they were not take any action for this. And also why they are cheating people too.
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information