[Resolved]  HDFC Bank — Credit EMI not processed

Website:

HDFC credit card

Customer ID[protected]
Registered Contact Details/Email ID:
[protected]@gmail.com
Credit Card Number: ending with xxx6127

I booked a airticket on 17th October through paytm for an amount if 5601 rupees for 3 months EMI. I got the ticket and generated an invoice with EMI transaction no/banking ref no.[protected]. But in the statement there no conversion of EMI as my bill generates on 18th every month. Its been more than 10 days there is EMI procees in my statement. Full amount is being billed instead of EMI amount. I raised a complaint on 25th October via email, for that i was said I will recieve a resolution on 27th oct, then on 31st. And again on 4th Nov . On 5th they said 14th. My due is on 8 Nov . I also tried converting manually which I no need to do because you have only 6 months from you side that is already looting the customer, because problem is on the bank, for that also they said today there is a conversion problem, Kindly take a loan. Why should i take loan because you could not convert from you side.
The email reference is 18202203.
This is just forum . Nexy im going to the consumer court itself.