HDFC Bank — Credit Payment by Check - Check No 374999 - Not cleared and not tracked

Hi Team,
This is very disapponting that Check for credit card payent has been deposited in Gaur City 2 Branch( HDFC bank Check Only -374999) for credit card payment on 12 th October 2022 . Till now the payment is not being reflected anywhere. When I check with branch they said it is being collected send to credit team for clearnce, they dont tract credit card payment checks.
They have record with them at branch.
I called many times customer care, they dont have any record for my check .

Regards
Yogesh Choudhary
[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Oct 30, 2022
Updated by bhuvenesh kumar
Wrong Check was deposited as confirmed by the bank ---No Action required
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