[Resolved] HDFC Bank — credited the payment through payzapp lik but didn't reflected in jumbo loan account

arjundarade00

from Solapur, Maharashtra

Address:

Raigad, Maharashtra, 410218

Today i have done the payment of jumbo loan through the online link received from hdfc bank. Money got debited from my saving account but didn't got credited in jumbo loan account [acct no - [protected]]. Payzaap transaction id is[protected]. I called customer care but they are not responding properly and asking me to call different different customer care numbers saying we don't have this data please call to another customer care. This will be huge loss money wise and mental harassment to customer even after paying the amount

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May 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact HDFC Bank toll free number:[protected] PayZapp for wallet queries Email: [protected]@payzapp.in Contact number:[protected]

-Manoj
HDFC Bank Customer Assistance

Apr 13, 2019

Updated by arjundarade00 Not resolved the issue.still they are asking me to call here and there