[Resolved] HDFC Bank — customer mandate

Shruti Kanwas

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500007

I have not applied for any loan but i received the following message:

Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 23750.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I did not apply for any loan. I dont know what is ashish securities. I need it to stop immediately.
This is very scary and needs to be resolved asap.

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Dec 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have retrieved the ACH mandate copy and found that there was ACH mandate signed by you on May 23, 2018, towards " ASHISH SECURITIES PVT LTD". For cancellation of ACH mandate, please submit an application at the nearest branch.

-Manoj
HDFC Bank Customer Assistance