[Resolved] HDFC Bank — deactivation of one assist

Maŋpreet Siɖhʋ

from Bengaluru, Karnataka

Address:

Bathinda, Punjab, 151401

Recently i got a credit card from hdfc bank and i never ask for one assist service but this service is activated on my credit card and debit an amount without my permission.
Today i used my cc first time but i shocked when i saw the outstanding balance
Stop this service and refund my money. I does not want this service
The balance is debited without any permission and any message
I deeply request to stop this service and refund my money earlier
I did not want any security from one assist so plz
Deactivate the service and refund the debited amount

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Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

Karthik Mr

from Bengaluru, Karnataka

Hi my account is detected ach debit charge of 413, i don't know why it was detected even my loan provider makes a fee for that I paid everything even though they detected it can you please consider my request

ankit chourasiya

from Mumbai, Maharashtra

I want to start my EMI . I had visited bank but bank employee is not responding ...I am facing too much problem

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Manpreet,

Greetings from OneAssist,

We are sorry for the inconvenience caused.

We request you to kindly mail us your membership details at [protected]@oneassist.in. so that we may be able to cancel your plan.

Thank you,

Regards,

Sophia.

Team OneAssist.