[Resolved] HDFC Bank — debit card 1399 deducted money

[email protected]

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110017

I have received sms from hdfc bank that rs-1399/- deducted from account to one assist plan on 31/07/18 without my permission. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

Please deactivate it immediately and refund money asap.

Date of incident : 31/07/2018
Icici bank account :xxxxxxx3280
Relationship no :4992625

Thanks,
Rahul kumar
Mob:[protected]

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Rahul,

Greetings from OneAssist,

We are sorry for the unpleasant experience.

As requested by you we have initiated your cancellation process vide service request number -3408663. Your refund amount 1399/- will be credited to your account within 5 to 7 working days.

Regards,

Sophia,

Team OneAssist