[Resolved] HDFC Bank — debit card annual fees

ram1946

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.HDFCBANK.com

Customer id 715008. This bank charges rs 750+gst for atm debit card and looting the account holders while most of the similar banks charge rs 100-150 or nothing at all. This charge is when you maintain the minimum balance required at all times. I would like to bring to the notice of all new entrants about the exorbitant charge for debit card. You can well assess other charges in the bank i[censored] try to seek any service additional like dd, neft etc. Further the service in the bank has deteriorated very much in the recent past. Any query raised in the bank website will not be responded except an auto response stating that the matter is looked into as priority. The personnel do not seem to know the meaning of word' priority' since they sleep for months without any response. I took up 2 queries at their website and so far no one has bothered to respond.

Was this information helpful?

No (0)

Yes (0)

Nov 22, 2018

Complaint marked as Resolved

Thanks. the annual fees has been reversed except GST on it.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance