HDFC Bank — debit card issuance charges

Address:

East Street, 411001

I have salary account with sanpad branch. I have lost my debit card so i hotlisted the same and fill reissuance form to get new one in east street pune branch. But mr. Ashit kumar denied to accept form coz i dont have any fd, rd in east street branch. Then i ask to meet branch manager after that he accepted my form. I told him i want free debit card which one i was using earlier he said ok.
After 7 days i received card but bank charges me rs. 885 on dated 30 aug 19.
I visited east street branch and meet mrs. Puja as well as mr. Ashit kumar they accepted my charges reversal form but still pending.
Mr. Akshit kumar, who agitatedly asked me to open rd, fd else saving account to offer me hdfc services.

Charged :- rs.885
Date :- 30 aug 19
Trans id :- mir[protected]

Kindly look into this and revert me my charges in same acoount.