[Resolved] HDFC Bank — debit card issue

Vnd.hariharan

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu

It took me 23 miutes to get a right person on phone through toll free number to discuss my problem and as we discussed, line got disconnected and then the hdfc guys simply refuse to call back to complete the call. How on earth do we again take another 10- 20 minutes to reach another guy through all the recorded messages and restart a call??? Why cannot you guys give a standing instruction that in the event, there isa call disconnect in the middle of a discussion, hdfc custoemr care executives must and can quikly reach us to complete bcos our numbers do not have a recorded lengthy choices to reach.

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Nov 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you and thank you for your feedback. Please feel free to email us at [protected]@hdfcbank.com and share us the Phonebanking number (along with STD code) where you had contacted along with details of your unresolved query/concerns so that we can check and assist you on priority.

-Anay
HDFC Bank Customer Assistance